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Streamlining CRM Operations by Migrating from Pipedrive to HubSpot
Discover how we helped PathIvy streamline their CRM operations by migrating from Pipedrive to HubSpot. By consolidating their sales, marketing, and customer service processes within HubSpot, we eliminated inefficiencies and improved cross-team collaboration. In this case study, we’ll dive into the challenges PathIvy faced, the HubSpot solutions we implemented, and the impressive results achieved. Learn how HubSpot’s powerful features can transform your operations and support sustainable growth!
Who They Are
PathIvy is a U.S-based college admissions consultancy founded by Vicky Mehta, who successfully guided her daughters to admissions at all eight Ivy League schools and Stanford University. The organization offers personalized, data-driven support to students from middle school through high school, focusing on academic planning, extracurricular development, and application strategy. Services include 1:1 mentorship, essay coaching, internship placements, and research opportunities, aiming to help students build compelling profiles and unique personal brands. With a reported 98% success rate in placing students into top 25 colleges for their chosen majors, PathIvy specializes in competitive fields like STEM, business, and political science
The Challenges
The pathivy’s reliance on a fragmented tech stack—centered around Pipedrive and supplemented by multiple third-party tools—led to rising costs, workflow disruptions, and a lack of technical control. Automation heavily depended on Zapier, which frequently failed and required troubleshooting the team couldn't support in-house. This complexity hindered operational efficiency and limited collaboration between sales and marketing.
Solutions
To streamline operations, the client transitioned to a unified CRM system with HubSpot. The move eliminated unreliable external tools, reduced costs, and enabled better alignment and productivity across teams within a single platform.
Unified CRM:
Centralized all customer data, communication, and automation within HubSpot, enabling streamlined processes and eliminating data silos across teams.
99
%
sync accuracy post-migration, ensuring real-time, reliable data flow.
95
%
HubSpot usage across sales, marketing, and operations for better collaboration.
50
%
cost reduction by using HubSpot’s native automation and integration.
The Result
Success Story Shaped by Straight Growth.
01.
Reduced operational costs by eliminating multiple third-party integrations:
Streamlined the tech stack by removing tools like Zapier and GoDaddy integrations, cutting software expenses and reducing maintenance overhead.
02.
Enhanced workflow reliability with native HubSpot automations:
Replaced fragile, failure-prone automations with robust, built-in HubSpot workflows, resulting in more stable and predictable processes.
03.
Improved collaboration between sales and marketing teams:
Centralized data and activities in a shared platform, enabling better alignment, visibility, and coordination between departments.
04.
Established a scalable CRM infrastructure aligned with the client's growth objectives:
Built a future-ready system in HubSpot that can support increasing customer volumes, new team members, and evolving business processes without technical friction.
Interested in achieving similar success?
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